Privacy Policy

Last Revised: October 27, 2016

We (team of TrackKnight) respect your anxieties about privacy and know the worth of the relationship that we have with you. This privacy policy defines how we gather, share and protect info acquired from you through or by using our services. By using TrackKnight, you accord to the gathering of information in harmony with the terms of this Privacy Policy.

It is necessary for you to read the terms of privacy policy carefully before you submit any information on TrackKnight. If you have started using our email tracking services, it means that you have agreed to our privacy policy statement. On the other hand, if don’t want us to collect any of your personal information, please don’t provide it to us.

Information collected by TrackKnight

We here collect different type of information from our clients, such as:

User Personal Information

This refers to the information that user freely submit to us and personally identifies them, including their contact information, such as name, e-mail address, and password. Any transaction may also include in personal information. Along with all these things, user’s contact list or address book is also included in Personal Information. TrackKnight will maintain a database having the details of user’s recipients including their email address, and email subjects.

User Navigational Information

Navigational Information refers to information about user’s computer and user’s visits to the TrackKnight such as their IP address, geographical location, type of browser, time-span of visit and pages viewed.

User Payment Information

Payment Information refers to the information that user provide at the time of subscription related to their credit card and invoice details.

Usage of collected information

We (TrackKnight) use the information that we collect in compliance with this Privacy Policy. Clients who have subscribed to our email tracking services are obligated through our contracts with them to fulfill with this Privacy Policy.

Usage of Personal Information

TrackKnight never sells user’s personal information to any third party. We might use it for following purposes:

We might contact you on behalf of other business partners about some specific offer that might be interested in you. In such cases, we do not transfer any unique Personal Information to the third party. In addition, we may sometimes share data with trusted associates to contact you depends on your request to receive such communications, help us to accomplish statistical analysis, or provide customer support. Such third parties are banned from using your Personal Information excluding for these purposes, and they are required to keep the privacy of your information.

Usage of Navigational Information

Navigational Information is used to operate and improve the TrackKnight website and the Subscription Service. Navigational Information could be also used alone or in combination with Personal Information to provide the user the personalized information about TrackKnight.

Usage of Payment Information

If the user gives the payment information, we use it only to check their monetary qualifications and collect payment from them. We use a third-party service provider to manage payment processing. They are not permitted to store, retain, or use such information except for the only purpose of payment processing on our behalf.

Customer Testimonials and Feedbacks

We often post client’s testimonials and feedback to our website, along with some personal information. We get the customer's approval via email prior to updating the testimonial and feedbacks to post their name along with their testimonial.

Service Providers

Sometimes we hire other companies to provide the services to our clients and visitors of TrackKnight, in such cases, we may need to share user’s personal information with them for the improvement of services provided to you. In such cases, we get acknowledgment from them regarding our privacy policy.

Security of user’s Personal Information

We (TrackKnight) has used different administrative, technical and physical security procedures for the security of user’s personal information from any discloser of information as well as any unauthorized access. All sensitive and personal information provided by the user is protected via encryption.

Social Media Features

The social media features of TrackKnight may collect user’s IP address, details of the visited pages and might set the cookies for the proper functionality of the features. The Privacy Policies of TrackKnight doesn’t apply on such features because these features are governed by the policies of those specific companies related to the features.

External Websites

If there are some links provided by TrackKnight that relates to other websites, we aren’t responsible for the content and control of such websites. This privacy policy doesn’t apply to such links related to websites.

Public Forums

TrackKnight offers public access to their blogs, messages boards, and community forums. If the user directly discloses their personal information on such forums, it could be accessed and collected by other users. If the user wants to update or delete that information posted on the forums, they must feel free to contact us.

Retention of user’s Personal Information

We retain user’s Personal Information that they provide to us as long as we find it potentially valuable in contacting the user about the Subscription other services, or as needed to fulfill with our legal responsibilities, resolve arguments and impose our agreements, and then we securely remove the information. We might remove the information earlier if any request is received by the client.

Global Transfer of Information

To serve our worldwide operations, we might transfer and access user’s Personal Information from around the globe. This Privacy Policy will apply even if we transfer Information to other republics.

Corporate Events

If we are acquired by another corporation, whether by the union, taking over, bankruptcy or else, that company would obtain all information collected by TrackKnight on the Website and the Subscription Service. In such happening, the user will be informed via email or a notice on our website, of any modification in proprietorship, usages of user’s Personal Information, and choices user might have concerning their Personal Information.

Compelled Disclosure

We (TrackKnight) reserves the right to use or reveal user Personal Information if required by some law or if we reasonably consider that use or the revelation is essential to protect our rights, protect user safety or the safety of others, inspect fraud, or fulfill with a law, court order, or legal procedure.

Navigational Information


TrackKnight uses cookies to improve user’s online experience, basically, cookies are the small pieces of information that are sent to the user from a web server and store it on the hard drive. They aren't used to run any virus of the program to user’s computer. The benefit of cookies is that it allows the user to retrieve the information of their last visit, no need to fill details again and again to access the web page.

User reserve a right to accept or decline the cookies but if the user declines the cookies by modifying their web browser’s setting they might not be able of complete experience the cooperating features of the TrackKnight.


Sometimes the partners of TrackKnight or the third party often advertise on our website. Our advertisement network partner uses cookies and Web beacons to assemble non-personal information about user’s actions on TrackKnight and other Web sites to deliver you targeted publicity based on your interests.

Third Party Tracking Technologies

We don’t have any access or control on third party tracking technologies, the use of cookies and web beacons by any tracking utility company is not enclosed by our Privacy Policy.

Review, Modify and Remove user’s Personal Information

If the user has shared any of their personal information with TrackKnight, they reserve following right:

If the user wants to access any of these rights, they may contact us anytime.

Unsubscribe From Our Communications

The user may unsubscribe from the marketing communications of TrackKnight by clicking on the "unsubscribe" link situated on the end of our e-mails, or by contacting us.

Unsubscribe from Our Customers' Communications

Our clients are only responsible for their marketing emails and other communications, we can’t unsubscribe anyone from their communications.